Last updated: 4/10/2025
1. Introduction
Welcome to KoLab. These terms and conditions outline the rules and regulations for the use of our website and services.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use KoLab's website if you do not accept all of the terms and conditions stated on this page.
2. License to Use
Unless otherwise stated, KoLab and/or its licensors own the intellectual property rights for all material on KoLab. All intellectual property rights are reserved. You may view and/or print pages from our website for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from this website
- Sell, rent or sub-license material from this website
- Reproduce, duplicate or copy material from this website
- Redistribute content from KoLab (unless content is specifically made for redistribution)
3. User Account
When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.
4. Services and Pricing
KoLab provides a platform for users to find and book medical tests from various diagnostic labs. The prices displayed on our website are provided by the respective labs and are subject to change without notice.
While we strive to ensure that all information on our website is accurate, we do not guarantee the accuracy, completeness, or reliability of any information displayed. It is your responsibility to verify the information directly with the lab before making a booking.
5. Booking and Cancellation
When you book a test through our platform, you enter into a direct agreement with the diagnostic lab. KoLab acts as a facilitator and is not responsible for the services provided by the lab.
Cancellation policies vary by lab. Please refer to the specific lab's cancellation policy before making a booking. In general, cancellations made at least 24 hours before the scheduled appointment may be eligible for a full refund.
6. Limitation of Liability
In no event shall KoLab, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this website, whether such liability is under contract, tort or otherwise, and KoLab, including its officers, directors, and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.
7. Indemnification
You hereby indemnify to the fullest extent KoLab from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney's fees) arising out of or in any way related to your breach of any of the provisions of these Terms.
8. Governing Law
These Terms shall be governed and construed in accordance with the laws of your country, without regard to its conflict of law provisions.
9. Changes to Terms
KoLab reserves the right to modify these terms at any time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes.
10. Contact Us
If you have any questions about these Terms, please contact us at:
Email: terms@kolab.com
Phone: +1 (555) 123-4567
Address: 123 Health Street, Medical District